Customer Service
Company
Hupac
Website
https://www.hupac.com/
Position
Customer Service
Contact
marnaboldi@hupac.com
18Jan
Customer Service
by swisschamsha in
- Responsible for daily communication with exist customers；
- Responsible for the implementation of whole railway import and export operation process: such as booking, transportation, customs service of POL/POD area, distribution, container management and other full-process one-ticket system operation;
- Monitoring operation status of the goods, prepare customs clearance documents, contact overseas customs clearance agents and deal with abnormal situations timely;
- Responsible for customer reconciliation, agency reconciliation, invoicing application and collection and payment of accounts receivable and payable
- Control the operational risks and financial risks before, during and after the operation process, and control the cost expenditure
- Strengthen sales service, actively contact customers, answer customers’ daily consultation and questions, and strive for more orders
- Other work content delivered by the superior supervisor.
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