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Process Design and IT Implementation Engineer

by swisschamsha in

Key duties & responsibilities

▪ Analyze and structure operational processes of Bertschi ZJG transport operations, storage operations, and value-added service activities in close collaboration with local Bertschi ZJG General Management/Operations/Safety & Quality Teams

▪ Conceptually design these operational processes applying latest digitization technologies and optimizing operational efficiency, safety and quality

▪ Consider local and regional legislations, especially regarding hazardous goods storage, product handling and transport in the design of operational processes of ZJG Hub

▪ Produce software specifications of these operational processes which can be used by 3rd party software developers for their programming work; key software modules are Order Management System, Warehouse Management System, Transport Management System, Safety Management System; for these basic modules, 3rd party vendor shall be selected and commissioned to execute the software modifications required for the ZJG Hub operations

▪ Support the full software implementation process for these 3rd party software modules from specification to go-live (incl. user training) and subsequent improvement release versions

▪ Assume the role as central point of contact internally at Bertschi ZJG Hub as well as with 3rd party software developers concerning software specification, testing, implementation, and troubleshooting

▪ Closely collaborate with other locations of the Bertschi Business Unit Solutions as well as with Bertschi HQ departments involved in the buildup of the ZJG Hub

▪ Secure the ongoing enhancements and adjustments of the ZJG Hub software modules to follow changing business and customer requirements as well as the digital transformation process, including support of the selection of 3rd party vendors

Professional Experience / Education

▪ Minimum of 3 years of work experience in process design/software requirements design and software implementation for multinational companies in China

▪ Ideally work experience in the Chinese logistics & warehousing industry

▪ Ideally some practical experience in software development

▪ Fluent in Mandarin and English, both oral and written

▪ Master/University Degree or equivalent


▪ Strong analytical and conceptual skills as well as attention to detail

▪ Creative mind who enjoys challenging existing processes to find improvements

▪ Interest to develop an in-depth understanding of operational logistics

▪ Affinity for international logistics and supply chain management

▪ Outstanding safety and security culture

▪ Self-motivated personality

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