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[Training] Communication Skills
May 18, 2018 @ 9:00 am - 5:30 pm
In association with
SwissCham Shanghai is delighted to invite you to:
Communication Skills Workshop
Friday, May 18, 2018
09:00 – 17:30
@Shanghai Equatorial Hotel 上海贵都国际大酒店
Dear Members and Friends of SwissCham,
In collaboration with Simitri China, we are delighted to invite you to attend this one-day Communication Skills Workshop, which enables participants to communicate in different situations, at different levels of an organisation, and to different styles of stakeholders within their workplace.
During the workshop, we spend time practising the three key pillars of communication: listening, questioning and presenting. By having a better understanding of their own communication styles, as well as that of the person with whom they are communicating, participants will be more productive and efficient in the workplace.
KEY TOPICS (Optional, TBC)
- Qualities of an Effective Communicator
- Making the Right Impact
- Adapting Your Communication Style
- Questioning & Listening
- Delivering the Message
- Non-Verbal Delivery Skills
- Communicating through Email
- Communicating on the Phone
Your SwissCham Team
About the Trainer
Alice has over 24 years of management and leadership experience in customer service, inventory control, and human resources in China. Throughout her career, Alice has gained experience in communication, talent development, and performance management.
Prior to joining Simitri, Alice was HR Director for over 15 years in a wholly German-owned manufacturing enterprise operating in China. As a member of the management team, Alice led teams at multiple sites around the country and worked closely with senior executives to develop strategies, implement policies, and fulfil business needs for the entire business in China. Prior to her role in HR, Alice was customer service manager, where she led a team of over 30 people responsible for sales order processing, stock control, and transportation management. Earlier in her career, Alice was customer service manager in BHP, an Australian manufacturing enterprise, and also served as logistics manager at United Biscuit, a UK fast moving consumer goods company. Alice received her post-graduate certification at Hong Kong University ICB, with a major in Organisation and Human Resources Management. Alice is fluent in Mandarin and English.
Today as a trainer and facilitator for Simitri, Alice works closely with management teams in communication skills, presentation skills, leadership development, and personal effectiveness.
Date & Time （日期及时间）
May 18, 2018 09:00 – 17:30 (1 hour lunch break)
Chinese or English 中文或英文可选
Please specify your preference 请在报名时备注您选择的培训语言
Class Size（人数限制）: 5-15 Participants (Min 5 and max 15)
Members: RMB2680 会员价
Non Members: RMB2980 非会员价
Payment should be done in advance. 培训费用需提前支付
Payment details will be provided upon registration. 付款细节将随报名确认信一起提供
RSVP: Please register by May 04, 2018 请在2018年5月4日前登记
Cancellation of RSVP
In case you need to cancel your attendance to the event, please write an email to firstname.lastname@example.org or email@example.com at least 24 hours prior to the event. Failure to cancel your RSVP timely will require the payment of a “no show bill” of the full amount stated in this invitation. You can reach us as well by telephone: 021 5368 1248
Shanghai Equatorial Hotel 上海贵都国际大酒店
65 Yanan Road West, Jing’an District, Shanghai