Viewing posts from: November 2000

Hospitality Forum “Back to Basics: Creating Customer Experiences”

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In association with

 

SwissCham Shanghai is delighted to invite you to:
中国瑞士商会诚挚邀请您

Hospitality Forum
“Back to Basics: Creating Customer Experiences”

Wednesday, April 11, 2018
2018年04月11日 星期三
10:00 – 18:00
@Les Roches Jin Jiang International Hotel Management College Shanghai

Dear Members and Friends of SwissCham,

We are excited to have our fifth Les Roches Jin Jiang Hospitality Forum on 11th April 2018, which will cover this important topic in detail. Our key speakers cover the many nuances of Hospitality today and with the rapid expansion of the industry, there is a need for us to focus at the importance of fundamentals; how creating “customers experience is the new marketing”, to quote Derek Sivers, founder of CD Baby. They will give great insights on the importance of Hospitality values in their respective fields of work, including luxury hotel, famous haute couture fashion house, Nespresso and personalized butler services.

Insights are focusing on first impressions but neglecting the importance of last impressions. Secondly customer experiences depend on subtle, textural impressions as they do on grand gestures. Thirdly, organizations are relying on the bosses however discount or fail to make use of front line, customer-facing employees with deep and intimate knowledge. Fourthly, Hospitality neglects the innovations and best practices of other industries. Lastly, the customers have a hard time articulating, or even knowing what is valuable to them; thus a challenge in creating or improving the customer experience.

In addition to these key speakers, selected Les Roches Jin Jiang postgraduate students will participate in the forum through a mini-workshop and presenting further food for thought.

The Hospitality Forum will start off with on-campus lunch followed by keynote speeches and a panel discussion to “connect the dots”. The audience will be composed of guests from a various Chambers of Commerce in Shanghai, external visitors and a blend of undergraduate and postgraduate students from our college.

Best regards,

Your SwissCham Team


About the Speakers

Morgan Lotterie | Executive Director of Butler Academy, 英然T.I.C – The Image Collective
Mr. Morgan Lotterie is working in the T.I.C’s Butler Academy as the Executive Director. He graduated with an International Bachelor’s Degree in Hospitality and Catering Management at the Vatel Institute in Bordeaux, France and a EURHODIP (European Hospitality Diploma) Degree. Certified with WSET (Wine and Spirit Education Trust), ISG (International Sommelier Guild) and HACCP trainer, Mr. Lotterie has also graduated from the Charles MacPherson Academy in Toronto.
With an international extensive F&B working experience, he now keenly shares his knowledge and passion for luxury industry and lifestyle, Mr. Lotterie has trained teams from luxury boutique hotels in Asia to Accor world biggest Pullman. Since his arrival in China, Mr. Lotterie has trained lifestyle and household management to Chinese elite but also etiquette, attitude and mindset, hospitality operations, food and beverage, wines and spirits, team management, grooming and style to business schools, international corporations, private banks and luxury brands.

 

Rudiger C. Hollweg | General Manager, Grand Kempinski Hotel Shanghai
Rudiger C. Hollweg, a German national, has 40 years of working experience in the international hotel business in places like Frankfurt, Berlin, Bangkok, Madeira, Florida, Cyprus, Algarve and Marbella. He started his career as an intern at the legendary Kempinski Vier Jahreszeiten Hotel in Muenich, Germany. Prior to his current assignment in Pudong at the 686 room Grand Kempinski Hotel Shanghai with 580 employees, Rudiger Hollweg was General Manager of Kempinski Sanya Haitang Bay, the Hawaii of China.He speaks 5 languages i.e. German, English, Portugese, Spanish and French.

 

Alfonso Troisi | Business Executive Officer China, Nestle Nespresso Beijing Ltd.
Alfonso Troisi is a versatile and almighty person. He works for Nestle Nespresso as a Business Executive Officer in China. Prior to Nespresso he was in charge of Marketing in Metro Cash & Carry Asia. He has more than 20 years of sales and marketing experience with leading international companies such as Pernod Ricard, Diageo and Metro. Alfonso Troisi is an Italian national and speaks 5 languages, such as Mandarin, English, French, Italian and Spanish.

 

Julie Som | General Manager, SOM Hospitality
Ms. Julie SOM has over 20 years of experience in Singapore and China, with a good reputation within the field won through outstanding performance from hotel business opening to actual operation. Ms. Som has once taken senior management positions in Shangri-La Hotel and Resorts, InterContinental Hotels Group, Accor Hotels Group etc. before and managed a number of stared hotels affiliated with Chinese stated-owned and private enterprises, which has enabled her to have rich practical experience in leadership utilization, hotel pre-opening and training.

 


Date & Time (日期及时间)
Wednesday, April 11, 2018 10:00 – 18:00

Program Rundown(活动流程)

10:00 Gathering at meeting point location and departure to campus @Metropolo Hotel, 918 Yan’an West Road (close to Jiangsu Road), Changning District (please refer to the map below in the location sector)
Upon arrival Campus Tour by Management / Marketing
12:00 – 12:55 Lunch @ Les Roches Jin Jiang Campus Restaurant
13:00 – 13:10 Welcome
13:10 – 13:40 Student Participation
13:40 – 14:00 Keynote Speech I
14:00 – 14:20 Keynote Speech II
14:20 – 14:50 Coffee Break
14:50 – 15:10 Keynote Speech III
15:10 – 15:30 Keynote Speech IV
15:30 – 15:50 Panel Discussion with all keynote speakers
15:50 – 16:00 Summary & Closing Remarks
16:00 Departure from campus back to downtown Shanghai
(Metropolo Hotel, 918 Yan’an West Road)

Language(语言): English

Prices(价格):(To be paid upon arrival, Cash and Credit Card accepted, Fapiao can be issued)

Members RMB 150 per person
Non-Members RMB 250 per person
Please Note: If you have special diet requirement, or you would like to drive to the event site yourself, please email: henry.xie@sha.swisscham.org in advance.

RSVP: Please register by April 09, 2018 请在2018年04月09日登记


Cancellation of RSVP

In case you need to cancel your attendance to the event, please write an email to events@sha.swisscham.org at least 24 hours prior to the event. Failure to cancel your RSVP timely will require the payment of a “no show bill” of the full amount stated in this invitation. You can reach us as well by telephone: 021 5368 1237
如果您要取消预订,请在活动开始前24小时写邮件给events@sha.swisscham.org 如未能及时取消,我们视同默认付款.


location

Meeting Point for Departure to the Campus:

Metropolo Hotel, 锦江都城达华酒店

918 Yan’an West Road (close to Jiangsu Road), Changning District
上海市长宁区延安西路918号(近江苏路)

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Environmental Protection: How Novartis, Firmenich and Clariant Stay ahead of Regulatory and Policy Trends

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In association with

  

 

SwissCham Shanghai is delighted to invite you to:
中国瑞士商会诚挚邀请您

Environmental Protection:
How Novartis, Firmenich and Clariant Stay ahead of Regulatory and Policy Trends

Tuesday, September 26, 2017
2017年9月26日
18:30 – 21:00
@Le Royal Meridien Shanghai

Dear Members and Friends of SwissCham,

Environmental enforcement is intensifying, increasing operating costs and disrupting operations. This is happening in a context characterized by rising professionalism, effective information sharing and their strong commitment to environmental protection.

The rules and regulations are evolving at a steady pace and enforcement is tightening. In addition to the new environmental tax coming into effect in 2018, central and local authorities are continuously introducing or amending measures covering range of concerns, including emissions, waste disposal, fees, reporting and disclosure.

To get practical insights, we have invited prominent speakers from Firmenich, Clariant and Novartis. In their presentations, these multinational companies will present their approach and explain how they deal with these changes.

In the second part of the evening, we are having a panel discussion to further discuss the topic and see how businesses can get in front and stay ahead of environmental policy, regulatory and enforcement trends. To help you prepare and mitigate risk exposure, our expert panel will discuss:

-What is changing: The rules, the fees, the players, the financial and operational exposure of your business
-Why are things changing: New generations of leadership and regulatory professionals, strong consensus on urgent need
-Who are the significant actors: More enforcers, changing KPIs, rise of social media and instant reporting, and increasingly vocal complaints
-How to prepare: Know your local authorities, understand your sector, assess your real risk
-How to stay ahead: Government engagement, proactive communications, community engagement, associations

We are looking forward to seeing you there!

Best regards,

Your SwissCham Team


Speakers and Panelists

Mr. Olegario Monegal | President Firmenich China

Olegario Monegal was appointed as Firmenich President China as of July 1, 2017 responsible for the China market P&L. He joined in Firmenich in 1998 and played many key different high-level roles in the Perfumery division, in France, Latin America, North America and the Headquarters in Geneva. His last position was Vice President of Creation Development and Innovation with global responsibility on perfumers, fragrance development, marketing, consumer insights and applied technology. Prior to joining Firmenich, he worked for Deloitte and Touche in the Corporate Finance area. Olegario is a Spanish citizen and he obtained a MBA degree from ESADE Business School in Barcelona.

Jan Kreibaum | Regional President of Greater China & Korea

Jan Kreibaum was appointed Clariant’s President of Region Greater China & Korea on September 1, 2013.
Jan has strong management experience gained through organizations that span three continents and across multiple cultures. Before taking up the position as Clariant’s Regional President of Greater China & Korea, Jan was CEO of Knauf Asia-Pacific, a leading international building materials company headquartered in Germany. Prior to that, Jan held various senior sales and business management positions at leading chemical companies such as BASF and Ciba Specialty Chemicals for over two decades. Throughout his career, Jan has gained extensive international work experience in Asia and Europe, and developed a proven track record in the chemical industry.
Jan holds a Masters Degree in Chemical Engineering from McGill University in Montreal, Canada.

Mr. Felix Ding | Head of Health, Safety, Environmental & Business Continuity Management (HSE & BCM) Campus Shanghai and Commercial Operation China, Novartis

Before Novartis, Felix was at Solenic to lead the Asia Pacific Environmental, Health, Safety (EHS) & Product Regulatory function. He also served for nine years as Greater China HSEQ Head at Lanxess Chemical. Felix graduated from Wuhan University with a Master in Environmental Law and obtained his Environmental Engineering Bachelor from East China University of Science & Technology. He is a Certified Safety Engineer and was invited to present National People Congress environmental legislation and participated in safety legislation program organized by State Administration of Work Safety.

Mr. Peter Corne| Managing Partner, Shanghai, Dorsey & Whitney LLP

Peter has been involved in helping foreign companies identify and implement renewable energy and cleantech projects in the China market since 2003. He has developed a robust clean technology and renewable energy practice in China focusing on carbon credit generation and trading, M&A, greenfield projects and collaborations with Chinese parties. He has implemented projects in the solar, electric vehicle, energy storage, biofuel, wind, water treatment, carbon capture and reutilization, cleaner coal, geothermal, soil restoration, and energy efficiency sectors in China.

The Panel Moderator

Ms. Julia Coym – Senior China and North-East Asia Analyst

Julia Coym is a senior analyst in Control Risks’ Global Risk Analysis practice, based in Shanghai and consulting on regulatory, political, and security issues in China and North-East Asia. Julia has worked on numerous projects advising clients on how to respond to intensifying regulatory enforcement on environmental, anti-competition and anti-corruption issues. In addition to working on bespoke consulting projects and stakeholder mappings, Julia is a regular contributor to Control Risks’ Country Risk Forecast (CRF) and PRIME services.

 


Date & Time (日期及时间)
September 26, 2017 18:30 – 21:00

Program Rundown(活动流程)
18:30 – 19:00 Registration
19:00 – 20:15 Presentations followed by Q&A
20:15 – 21:00 Networking, light dinner

Language(语言): English

Prices (价格):

Members: RMB250 会员价
Non Members: RMB350 非会员价
RSVP: Please register by September 24, 2017 请在2017年9月24日前登记


Location

64F, Le Royal Meridien Hotel Shanghai
上海世茂皇家艾美酒店64楼

789 East Nanjing Road, close to Middle Xizang Road, Shanghai
上海市南京东路789号,近西藏中路

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HR Conference: “Driving Change” The role of HR during organizational transformation in times of a changing business environment

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In association with:

SwissCham Shanghai is delighted to invite you to:
中国瑞士商会诚挚邀请您

“Driving Change”

The role of HR during organizational transformation in times of a changing business environment

Thursday, May 25, 2017
2017年5月25日, 星期四
08:30 – 17:00
@Intercontinental Hotel Pudong, Shanghai

Dear Members and Friends of SwissCham,

In association with German Chamber, we are inviting you to attend the HR summit on May 25. Don’t miss this great opportunity to share your knowledge and network with other HR professionals!

During the one day summit, confirmed topics include:

  • Designing Tomorrow’s Organization
  • Driving Change
  • Digital Innovation in Recruitment
  • Developing Tomorrow’s Leaders
  • M&A and Legal Updates
  • Building Int. Management Standards in a JV

Confirmed speakers

  • Celina Chew, President Bayer Greater China
  • Thomas Holzer, President, Voith Paper Asia
  • Robert Wu, Asia VP HR, Voith Paper Asia
  • Paul Hu, Community Manager, nakedHub
  • Andrew J. Warneck, Deloitte
  • Mr. Johannes Koenigshofer, Palfinger

Benefits of attending the summit:

  • Access to unrivalled HR knowledge with a special focus on German companies
  • Network with HR professionals from the industry (>70% professional delegates)
  • Attend workshops to gain practical knowledge about HR tools and how to use them efficiently
  • Hear first-hand how leading HR practitioners and global thought leaders have successfully adapted their operations
  • Participate in interesting discussions with fresh insights and workable action plans
  • Experience never-before-seen sessions from visionary strategists, management experts and business leaders and catch up on winning best practices

For our preliminary agenda, please click here.

Best Regards,

Your SwissCham Team


Date & Time 日期&时间
Thursday, May 25, 2017 08:30 – 17:00

Language(语言): English

Prices (价格):

Early Bird Price (Before April 15, 2017):
Regular Delegate RMB2,000
Consultant/HR Service Provider RMB 3,000

Regular Price (After April 15, 2017)
Regular Delegate RMB 2,500
Consultant/HR Service Provider RMB 4,500
*All prices are excl. VAT (6.78%)

Discounts:
10% for Members of SwissCham
5% when purchasing for 2 delegate tickets (delegates from the same company) – can be combined with Member discount
10% when purchasing for 3 delegate tickets (delegates from the same company) – can be combined with Member discount

Participation & Payment Regulations:
1. Payment is currently only possible via bank transfer. After your registration, you will receive a payment notice with all relevant bank details.
2. Attendance of the Summit is only possible with proof of payment (if payment was not received ahead of time).
3. Registered delegates should cancel their participation 24h prior to the start of the Summit, otherwise a no-show fee for the full participation amount will be charged.
4. Refunds for cancelations after May 20, 2017 cannot be granted.


Location

Intercontinental Hotel Pudong, Shanghai 上海锦江汤臣洲际大酒店

777 Zhangyang Road, Pudong New Area, 200120 Shanghai
上海浦东新区张扬路777号

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Hotel Éclat Beijing

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[TRAINING] MANAGEMENT ESSENTIALS

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In association with

SwissCham Shanghai is delighted to invite you to:
中国瑞士商会诚挚邀请您

Management Essentials Training

Friday, June 15, 2018
2018年6月15日, 星期五
09:00 – 17:30
@Shanghai Equatorial Hotel 上海贵都国际大酒店

Dear Members and Friends of SwissCham,

In collaboration with Simitri China, we are delighted to invite you to attend this one-day Management Essentials Workshop, which This workshop addresses the core skills managers need to get results through people. During this workshop, participants learn the ‘how to’ aspect of management, including setting goals, adapting their management style, delegating and giving feedback.

The workshop helps and prepares managers with the knowledge to understand the larger scope of their responsibilities and to equip them with the skills to cope with these responsibilities effectively.

The workshop combines a variety of training methodologies (interactive discussions, exercises, role-plays and case studies) to reinforce and sustain key knowledge.

KEY TOPICS (Optional, TBC)

  • Being a Manager
  • Understanding Your Team
  • Adapting Your Management Style
  • Motivating a Team Member
  • Giving Instructions
  • The Power of Asking Questions
  • Delegating & Empowerment
  • Performance Management
  • Giving Feedback

Best Regards,

Your SwissCham Team


About the Trainer

JESSICA ZHAO

Jessica has over 15 years of management and leadership experience in technology and financial services industry in Asia.

Prior to joining Simitri, Jessica was a Managing Director in Morgan Stanley, where she was the head of the China technology department. She grew the department from the ground up to more than 700 employees, and helped it to became a global core R&D center for Morgan Stanley. In her role, Jessica worked with stakeholders across the globe, built and developed effective teams that delivered global solutions which enabled Morgan Stanley to compete and win in the market place. Before taking on the China technology role, Jessica was in charge of Morgan Stanley’s Asia sales & trading system development team. In this role, Jessica managed a regional development team spanning Tokyo, Hong Kong, and India, and delivered technologies that supported equity sales & trading activities across all Asian markets.

Today as a trainer and facilitator for Simitri, Jessica works with senior executives and teams in to develop their management skills, leadership style, communication effectiveness, and personal impact.

Jessica holds a Master of Business Administration from China Europe International Business School (CEIBS), and a Bachelor of Electrical Engineering from University of Waterloo. Jessica grew up in China before pursuing her education in Canada. She has worked and lived in Tokyo and Hong Kong before moving back to China. She is fluent in English and Mandarin.


Date & Time (日期及时间)
June 15, 2018 09:00 – 17:30 (1 hour lunch break)

Language(语言): Chinese or English (Please specify your needs at registration)
中文或英文可选(请在报名时备注您选择的培训语言)

Class Size(人数限制): 5-15 Participants (Min 5 and max 15)

Prices (价格):

Members: RMB2,680 会员价
Non Members: RMB2,980 非会员价

Note:
Payment should be done in advance. 培训费用需提前支付
Payment details will be provided upon registration. 付款细节将随报名确认信一起提供

RSVP: Please register by June 01, 2018 请在2018年6月1日前登记


Cancellation of RSVP

In case you need to cancel your attendance to the event, please write an email to events@sha.swisscham.org or nini.qi@sha.swisscham.org at least 24 hours prior to the event. Failure to cancel your RSVP timely will require the payment of a “no show bill” of the full amount stated in this invitation. You can reach us as well by telephone: 021 5368 1237

如果您要取消预订,请在活动开始前24小时写邮件给 events@sha.swisscham.orgnini.qi@sha.swisscham.org 如未能及时取消,我们视同默认付款.


Location

Shanghai Equatorial Hotel 上海贵都国际大酒店
65 Yanan Road West, Jing’an District, Shanghai
上海市静安区延安西路65号

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SME CASE STUDIES: HIRING, MARKET GROWTH, COMPETING IN CHINA

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In association with

  

SwissCham Shanghai is delighted to invite you to:
中国瑞士商会诚挚邀请您

SME Case Studies: Hiring, Market Growth, Competing in China

Hear from Komax, Fraisa and EXH Design how they compete
in the Chinese market

Thursday, May 24, 2018
2018年05月24日 星期四
13:30 – 17:00
@The Center Building

Dear Members and Friends of SwissCham,

More and more foreign small and middle-sized companies have entered the Chinese market in the last years. Many have grown fast and the China market has developed into one that can no longer be neglected. Others are niche players and while remaining small, they can take advantage of their know-how and expertise in their field to provide services that are unique and cater to the needs of a growing market that asks for high-end solutions.

We have invited three SMEs to talk about their experiences: Komax is a leading manufacturer of wire processing and testing in the automotive industry. Fraisa is specializing in cutting tools and EXH Design is a general planning and architecture company.

Join us for an interesting afternoon to learn how these companies operate, deal with HR issues, growth opportunities and local competition.

Best regards,

Your SwissCham Team


About the Speakers:

Tim Juta, Managing Director of Komax China.
About Komax: Komax is the leading manufacturer of innovative and high-quality solutions for the automation of wire processing and testing of wire harnesses, particularly for automotive suppliers: standard machines, customer-specific solutions, software, services. With around 1,800 employees globally and a presence in 60 countries Komax serves its customers in all of their relevant markets worldwide.Komax China was founded in 2005 and grew steadily. With 150 staff and 5 locations Komax is well presented in China and offers its customers local made wire processing machines, locally made testing equipment but also sales and service of the global product portfolio.

Joe Liu, Managing Director of FRAISA
Joe Liu works at FRAISA since 2011 as the first employee in China ,today he is responsible for P/L and as Managing Director at FRAISA ( Shanghai ) Co., Ltd.
FRAISA was founded in 1934 in Bellach, who is Swiss based family own company in the industry of cutting tools. Its first footprint in China was in year 2000, that time FRAISA selling to the market through business partners and dealers.

 

Erich Diserens, Founding Partner of EXH Design
Mr. Erich Diserens is a founding partner of EXH Design in Shanghai, with more than 12 years experience in providing design and construction services in China. Before founding EXH Design, Mr. Diserens was an Associate at the practice of Herzog & de Meuron in Basel where, during 14 years, he gained first-hand experience in Design and Management of International Projects. Mr. Diserens has a degree in Economics from the Lucerne University of Applied Sciences and Arts and a degree in Architecture from the University of Applied Sciences and Arts, Northwestern Switzerland.
About EXH Design: Swiss Quality – Chinese Speed. EXH Design is a Sino-Swiss General Planning and Architecture Company with offices in Shanghai and Zurich. The company was founded 2006 in Shanghai and presently employs 30 staff at both locations. EXH Design provides the following high quality services: Master Planning, Architecture and Landscape Design for Industrial Clients, focusing on pharmaceuticals. EXH has broad expertise in Energy Saving Systems and Laboratory Design. Further services include high-end Interior Design for Offices, Embassies, Hospitality Projects, Exhibitions and Residential Projects.


Date & Time (日期及时间)
May 24, 2018 13:30 – 17:00

Program Rundown (活动安排)

  • 13:30 – 14:00 Registration
  • 14:00 – 15:30 Presentations
  • 15:30 – 15:45 Tea break
  • 15:45 – 17:00 Presentation, Panel Discussion and Q&A

Language(语言): English

Prices(价格):

  • Members: RMB250 会员价
  • Non-members: RMB350 非会员价

RSVP:
Please register by May 22, 2018 请在2018年05月22日前登记


Cancellation of RSVP

In case you need to cancel your attendance to the event, please write an email to: events@sha.swisscham.org at least 24 hours prior to the event. Failure to cancel your RSVP timely will require the payment of a “no show bill” of the full amount stated in this invitation. You can reach us as well by telephone: 021 5368 1248
如果您要取消出席活动,请在活动开始前24小时写邮件给 events@sha.swisscham.org。如未能及时取消,我们视同默认付款.


Location

The Center Building, The Executive Centre Office , 20th Floor, 989 ChangLe Road (close to Changshu Road)

上海市 长乐路989号 世纪商贸广场20楼

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Alibaba

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969 Wen Yi West road, Visitor Center Building 5, Hangzhou
阿里巴巴西溪园区浙江省杭州市余杭区文一西路969号访客中心(5号楼)

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COMPANY VISIT TO ALIBABA GROUP

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In association with

Supported by

  

SwissCham Shanghai is delighted to invite you to:
中国瑞士商会诚挚邀请您

Company Visit to Alibaba Group (Fully Booked)

Friday, May 25, 2018
2018年05月25日 星期五
06:45 – 14:00
@Alibaba Group in Hangzhou

Dear Members and Friends of SwissCham,

SwissCham Shanghai is delighted to invite you to join the company visit to Alibaba Group in Hangzhou.

This visit is an exclusive opportunity for our guests to know more about Alibaba platform and direct import models. Before the campus tour, Mr. Quintus Dienst will give us a presentation including an introduction about Alibaba Group’s history, the live data visualization and their direct import business.

About Alibaba Group

ALIBABA GROUP’S MISSION IS TO MAKE IT EASY TO DO BUSINESS ANYWHERE.
We enable businesses to transform the way they market, sell and operate. We provide the fundamental technology infrastructure and marketing reach to help merchants, brands and other businesses to leverage the power of the Internet to engage with their users and customers. Our businesses are comprised of core commerce, cloud computing, digital media and entertainment, innovation initiatives and others. Through our subsidiary Cainiao Network and investee affiliate Koubei, respectively, we participate in the logistics and local services sectors. In addition, we have a strategic relationship with Ant Financial Services, the financial services group that operates mainly through Alipay, the leading third-party online payment platform in China.

Best regards,

Your SwissCham Team


About the Speaker:

Quintus Dienst, Senior Operations Specialist at Tmall Global, Alibaba Group
Quintus originates from Munich, Germany. During his years at university he focused on business and technology. He graduated with a BA in Management & Economics from Zeppelin University. In his professional career, Quintus started off by joining an investment company in Thailand focusing on renewable energy infrastructure. He went on to work for Microsoft in Switzerland as a Sales Professional, where he later on founded his own e-commerce company. In Summer 2017, Quintus joined Alibaba in the Alibaba Global Leadership Academy and worked for Alibaba Cloud in Germany as well as Tmall Global in Hangzhou.


Date & Time (日期及时间)
May 25, 2018 06:45 – 14:00

Language(语言): English

Program Rundown 活动流程

  • 06:45: Meeting at Shanghai Hongqiao Railway Station, please find the details below
  • 07:00 – 09:30: Bus drive to Hangzhou
  • 09:30 – 10:00: Guests arrival on campus (Hangzhou)
  • 10:00 – 12:30: Presentation by Quintus Dienst
  • 12:30 – 13:30: Lunch at Nong Tang Li (on campus)
  • 13:30 – 14:00: Campus tour by Quintus Dienst
  • 14:00: Guests’ departure, back to Shanghai

Prices(价格):

  • Members: RMB100 会员价
  • Non-members: RMB200 非会员价
    Price includes shuttle bus and lunch

Notes:

  • Only limited seats available, priority will be given to members!
  • Only cash payment acceptable upon arrival.
  • The final confirmation will be communicated by email to all the applicants.
  • Guests who drive directly to Alibaba Group in Hangzhou, please send us your car plate upon registration.
  • Due to the restricted entry policy of the company, please contact Nini Qi upon your arrival to enter no later than 9:30am.
    More details to be followed.

RSVP:
Please register by May 21, 2018 请在2018年05月21日前登记


Cancellation of RSVP

In case you need to cancel your attendance to the event, please write an email to: events@sha.swisscham.org at least 24 hours prior to the event. Failure to cancel your RSVP timely will require the payment of a “no show bill” of the full amount stated in this invitation. You can contact Nini Qi by telephone: 021 5368 1237
如果您要取消出席活动,请在活动开始前24小时写邮件给 。如未能及时取消,我们视同默认付款.


Location

Meeting point:
虹桥火车站地铁站P9停车场
P9 Parking Lot of “Shanghai Hongqiao Railway Station” Subway station

Introduction to P9 Parking Lot:
1. Exit the ‘Shanghai Hongqiao Railway Station’ subway station from Area C or D;
从C、D区出,出口可看到“上海虹桥长途客运西站”
2. Turn right to go to the direction of “The Hub” when you’re facing the signage of Area C as shown in the picture;
面向C区指示牌右转,往“虹桥天地”方向;3. Go to the ground floor via the escalator or lift, you can see the P9 parking lot, where the bus is waiting.
往P9停车库方向,可乘坐扶梯或直梯到达1楼,即可看到大巴停车点

Company Address:
969 Wen Yi West road, Visitor Center Building 5, Hangzhou
阿里巴巴西溪园区浙江省杭州市余杭区文一西路969号访客中心(5号楼)

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Century Business Plaza

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The Center Building, The Executive Centre Office , 20th Floor, 989 ChangLe Road (close to Changshu Road)

上海市 长乐路989号 世纪商贸广场20楼

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[Training] Communication Skills

by eggplant in

In association with

SwissCham Shanghai is delighted to invite you to:
中国瑞士商会诚挚邀请您

Communication Skills Workshop

Friday, May 18, 2018
2018年5月18日,星期五
09:00 – 17:30
@Shanghai Equatorial Hotel 上海贵都国际大酒店

Dear Members and Friends of SwissCham,

In collaboration with Simitri China, we are delighted to invite you to attend this one-day Communication Skills Workshop, which enables participants to communicate in different situations, at different levels of an organisation, and to different styles of stakeholders within their workplace.

During the workshop, we spend time practising the three key pillars of communication: listening, questioning and presenting. By having a better understanding of their own communication styles, as well as that of the person with whom they are communicating, participants will be more productive and efficient in the workplace.

KEY TOPICS (Optional, TBC)

  • Qualities of an Effective Communicator
  • Making the Right Impact
  • Adapting Your Communication Style
  • Questioning & Listening
  • Delivering the Message
  • Non-Verbal Delivery Skills
  • Communicating through Email
  • Communicating on the Phone

Best Regards,

Your SwissCham Team


About the Trainer

Alice Wang

Alice has over 24 years of management and leadership experience in customer service, inventory control, and human resources in China. Throughout her career, Alice has gained experience in communication, talent development, and performance management.

Prior to joining Simitri, Alice was HR Director for over 15 years in a wholly German-owned manufacturing enterprise operating in China. As a member of the management team, Alice led teams at multiple sites around the country and worked closely with senior executives to develop strategies, implement policies, and fulfil business needs for the entire business in China. Prior to her role in HR, Alice was customer service manager, where she led a team of over 30 people responsible for sales order processing, stock control, and transportation management. Earlier in her career, Alice was customer service manager in BHP, an Australian manufacturing enterprise, and also served as logistics manager at United Biscuit, a UK fast moving consumer goods company. Alice received her post-graduate certification at Hong Kong University ICB, with a major in Organisation and Human Resources Management. Alice is fluent in Mandarin and English.

Today as a trainer and facilitator for Simitri, Alice works closely with management teams in communication skills, presentation skills, leadership development, and personal effectiveness.


Date & Time (日期及时间)
May 18, 2018 09:00 – 17:30 (1 hour lunch break)

Language (语言):
Chinese or English 中文或英文可选
Please specify your preference 请在报名时备注您选择的培训语言

Class Size(人数限制): 5-15 Participants (Min 5 and max 15)

Prices (价格):

Members: RMB2680 会员价
Non Members: RMB2980 非会员价

Note:
Payment should be done in advance. 培训费用需提前支付
Payment details will be provided upon registration. 付款细节将随报名确认信一起提供

RSVP: Please register by May 04, 2018在2018年5月4日前登记


Cancellation of RSVP

In case you need to cancel your attendance to the event, please write an email to events@sha.swisscham.org or nini.qi@sha.swisscham.org at least 24 hours prior to the event. Failure to cancel your RSVP timely will require the payment of a “no show bill” of the full amount stated in this invitation. You can reach us as well by telephone: 021 5368 1248

如果您要取消预订,请在活动开始前24小时写邮件给 events@sha.swisscham.orgnini.qi@sha.swisscham.org 如未能及时取消,我们视同默认付款.


Location

Shanghai Equatorial Hotel 上海贵都国际大酒店
65 Yanan Road West, Jing’an District, Shanghai
上海市静安区延安西路65号

Read more

Your Swiss Business Platform in China

SwissCham China has roughly 600 company members. Our Chamber maintains a strong relationship with the Embassy of Switzerland, Swiss Global Enterprise, Swissnex and Switzerland Tourism. As the representative of the Swiss companies established in China, our goal is to help you to increase your business and visibility, especially amongst the Sino-Swiss business community.

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