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Professional Etiquette
24 February 2012
9:00am - 5:00pm
Program
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30 seconds! That is the time you have to make an impression.
This course is developed for those involved in meeting and communicating with stakeholders in your company.
First impressions do last and in a competitive environment, the first impression will be the one people remember. Make the right impression not just face-to-face but also on the phone and via email. Participants will learn how to make the most of the opportunity to make a lasting impression.
OBJECTIVES :
- Making a 30 second impression
- Understand the value or professional etiquette in the workplace and environment
- Professional communication styles and building rapport
- Learn acceptable email etiquette
- Make communication clearer: Writing
WHO SHOULD ATTEND ?
- Support Staff and Administrators
- Marketing and Communication Departments
Click here to read
Program outline
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TRAINER
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Alistair McArthur
Alistair's ten years experience in China has enabled him to attain an understanding of the China business market and develop his Chinese language skills. He has been involved in business having consulted for companies both in China and abroad, while having been the Sales and Marketing Director in IPS for over two years.
Alistair's energetic and enthusiastic style of training has entertained trainees and made him very popular with his multi-national clients. He has been involved in training companies such as Siemens, Microsoft, Grand Hyatt Hotel and the International School of Beijing.
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Venue: |
CCIFC Conference Room
Office Unit C512, 5th Floor, Office Building, Lufthansa Center
Chaoyang District, 100125 Beijing (Access
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Time: |
Friday, 24 February 2012
from 9:00am to 5:00pm (1 hour lunch break) |
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Language: |
English |
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Prices *: |
Members: RMB 2'400/pers
Non members: RMB 2'800/pers
* Price
including lecture, course material, lunch and coffee break.
* 10% discount for the second participant of the same company,
15% discount for the 3rd registration and above of the same
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Registration: |
By Friday, 17 February 2012, 6:00pm |
INFORMATION & REGISTRATION:
Leonard Perriard, Tel: +86 10 8468 3982 - 188
Email:
communication@bei.swisscham.org
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